It’s a funny old world

One gentleman called one of our accident claims companies looking for compensation for an exploding tin of cat food, even though he was not injured.

A caller rang one of our solicitors and requested a call back. When asked what time his call should be returned he replied “By phone if possible.”

A man rang in on one of our personal injury lines and requested to speak to a male operator due to the “Sensitive nature” of his injury. He stated that he had injured his genitals during a football match and that he is black, welsh and gay and this meant that another company had refused him help. His final request was that the legal adviser that calls back be male and hansom!!! This may be why he didn’t get the professional response he was expecting from the other company he tried!

When taking a call on a home ware mail order line, one of our operators was asked if the “Faux Leather armchair” was made of real leather.