Inbound Services
Step 1
Divert your phone to us. This is a simple procedure that we can help with. Or choose one of our numbers as your business line. We have a selection available to choose from, including:
01606 (free of charge)
0845 (free of charge)
0870 (free of charge)
0808 (small monthly line rental plus call charges)
Step 2
When a customer phones your number we can 'pick up' the call just as a receptionist would. As we receive the call, your company details automatically appear on our operator's computer screen. We answer the call with your company name and take details from your caller. We ensure we have all the information needed to handle your calls in an efficient and professional manner.
Step 3
Once we have taken the message, we will relay the caller's details and enquiry to you via the method of your choice, as and when you require. Caller information is stored indefinitely for access by you at any time. We can provide you with reports of all calls over a given period for your own analysis or marketing usage.
Why Choose us?
Our clients recommend our service. As well as being far more cost-effective than employing additional members of staff to answer your phones:
Office Link has no hidden charges
Our rates are as they appear on the tariff sheet.
Unlike many call centres:
We e-mail and fax your messages to you free of charge
We bill per second, i.e. we do not round up, keeping call charges as low as possible
There are no add-ons
We understand that our success depends on your success.
